Shipping Policy

At Santa Rosa, we are committed to providing an exceptional shopping 
experience for our customers, including clear and straightforward shipping policies. 
We offer free shipping on all orders within [List of Countries or Regions]. 

Shipping Locations 
This shipping policy applies to orders shipped within [List of Countries or Regions]. 

Delivery Times 
Below are the estimated delivery times for all packages: 
● Order cutoff time: [Cutoff Time and Time Zone]. Orders placed after this time 
will be processed the next business day, which may add an extra day to the 
delivery estimate.  
● Order handling time: [Handling Time Range] (e.g., 1-2 business days, Monday 
to Friday). Once your order is processed, it will be shipped by one of our 
trusted carriers.  
● Transit time: [Transit Time Range] (e.g., 6-8 business days, Monday to 
Friday).  
● Estimated delivery time: [Total Estimated Delivery Range] (e.g., 7-10 business 
days). 

Carrier Services  
We partner with the following reliable carriers for deliveries within [Applicable 
Countries or Regions]: [List of Carriers, e.g., USPS, UPS, FedEx]. 

Shipping Costs 
Free Shipping: All orders within [List of Countries or Regions] qualify for free 
shipping, with no minimum order requirement.  

Paid Shipping (if applicable): For destinations outside our free shipping zones, 
shipping costs will be calculated and displayed at checkout. 

Delivery Issues 
If you experience any issues with your delivery, such as delays or lost packages, 
please contact our customer service team immediately. We are here to assist you 
and ensure your order arrives safely and on time. 

Tracking Your Order 
Once your order has been shipped, you will receive an email notification containing a 
tracking number. You can monitor your package's journey on our [Order Tracking 
Page URL]. 

Questions? 
Visit our FAQs page at [FAQ Page URL] or contact our customer service team. 

Contact Information 
Store name: BySantaRosa
Address: Uitingstraat 26a, Kerkdriel, 5331 EJ, The Netherlands 
Company Registration Number (KVK): [Company Number] 
VAT Number: [VAT Number] 
Email: support@bysantarosa.com
Phone: [Phone number)
Customer Service Hours: Monday-Friday, 9:00 AM - 5:00 PM (GMT+1)
Response Time: We aim to reply within 24 hours.