Privacy Policy
Last updated: Juni 4, 2026
This Privacy Policy describes how Santa Rosa ("we," "us," or "our") collects,
uses, and discloses your personal information when you visit or make a purchase
from www.bysantarosa.com or otherwise communicate with us (collectively,
the "Services").
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our
practices or for other operational, legal, or regulatory reasons. We will post the
updated version on the Site and revise the "Last updated" date.
How We Collect and Use Your Personal Information
To provide and improve our Services, we collect personal information from various
sources, as described below. We may use your information to communicate with
you, process orders, comply with legal obligations, enforce our terms of service, and
protect our users and business.
What Personal Information We Collect
Information You Provide Directly:
● Contact details (name, address, phone number, and email).
● Order details (billing/shipping addresses, payment confirmation).
● Account information (username, password, security details).
● Customer support communications.
Information Collected Automatically:
We automatically collect certain data about your use of our Site using cookies and
similar technologies (device, browser, IP address, and usage analytics).
Information from Third Parties:
We may receive information from vendors, service providers, or social media
platforms that help us operate the Site and Services.
How We Use Your Personal Information
● To process orders and deliver products or services.
● To send account, order, or policy-related communications.
● To provide customer service and support.
● For marketing and advertising purposes (where permitted by law).
● For fraud detection and security purposes.
● To comply with legal and regulatory requirements.
Cookies
We use cookies and similar tracking technologies to improve user experience, run
analytics, and personalize content. You can control cookies through your browser
settings, but disabling them may affect functionality.
How We Disclose Personal Information
We may share personal information with:
● Service providers and vendors performing functions on our behalf.
● Business and marketing partners.
● Affiliates within our corporate group.
● Government authorities or regulators where required by law.
We do not sell or share sensitive personal information without your consent.
Third-Party Websites and Links
Our Site may include links to third-party websites not operated by us. We are not
responsible for their content, policies, or practices. Please review their privacy
policies before providing personal information.
Children's Data
Our Services are not intended for children, and we do not knowingly collect personal
information from minors. If you believe your child has shared data with us, please
contact us to request deletion.
Security and Retention of Your Information
We implement security measures to protect your information but cannot guarantee
complete security. We retain data as long as necessary to fulfill legal, contractual, or
operational obligations.
Your Rights
Depending on your location, you may have rights to:
● Access, correct, or delete your personal information.
● Request data portability. - Restrict or object to processing.
● Withdraw consent.
● Lodge a complaint with a data protection authority.
To exercise your rights, contact us at support@bysantarosa.com. We may require verification of identity before processing your request.
International Users
Your personal information may be transferred, stored, and processed outside your
country of residence, subject to applicable data protection laws.
Contact Information
Store name: BySantaRosa
Address: Uitingstraat 26a, Kerkdriel, 5331 EJ, The Netherlands
Company Registration Number (KVK): [Company Number]
VAT Number: [VAT Number]
Email: support@bysantarosa.com
Phone: [Phone number)
Customer Service Hours: Monday-Friday, 9:00 AM - 5:00 PM (GMT+1)
Response Time: We aim to reply within 24 hours.